FAQ
Frequently
Asked Questions
Welcome to CGSL's FAQ page, where we address common inquiries about our services and procedures. Whether you’re a new client seeking information or an existing customer looking for clarification, we’ve compiled a list of frequently asked questions to provide you with helpful answers and guidance. If you don’t find the information you need, feel free to contact our support team for further assistance.

01
What services do you offer?
CGSL offers a wide range of IT consulting and services tailored specifically for individuals, including personalized tech assessments, home office setup and optimization, cybersecurity solutions, data backup and recovery, device setup and troubleshooting, home network setup and Wi-Fi optimization, cloud services and remote access, technology training and education, smart home integration, and tech support and remote assistance.
02
How do I set up a home office for maximum productivity?
Setting up a home office for maximum productivity involves selecting the right hardware and software, optimizing your workspace layout, and implementing efficient workflows. CGSL's team can provide personalized recommendations for choosing the appropriate hardware and software, configuring your home office setup, optimizing your Wi-Fi network, and integrating productivity tools to enhance your efficiency and effectiveness.
03
Do you offer cybersecurity solutions?
Yes, CGSL offers cybersecurity solutions tailored specifically for individuals to protect against online threats, malware, phishing attacks, and identity theft. Our cybersecurity services include antivirus software installation, firewall configuration, secure password management, and cybersecurity awareness training to help you stay safe and secure online.
04
Can you help me with troubleshooting my devices?
Yes, CGSL offers device setup and troubleshooting services to help resolve technical issues with your computers, smartphones, tablets, and other devices. Whether you're facing software glitches, hardware malfunctions, or connectivity problems, our team is here to provide expert assistance and troubleshooting solutions to get your devices up and running smoothly.
05
How can I access remote support and assistance?
To access remote support and assistance, simply contact our support team via phone, email, or our website. Our team will provide remote assistance to troubleshoot technical issues, answer questions, and offer guidance to help you resolve any technology-related problems. With our remote support services, you can get the help you need quickly and conveniently, all from the comfort of your home.
06
What types of technology training do you offer?
CGSL offers personalized technology training and education sessions tailored to your individual skill levels and learning objectives. Our training programs cover a wide range of topics, including basic computer skills, advanced software training, cybersecurity awareness, and smart home integration. Whether you're a beginner or an experienced user, our sessions are designed to empower you with the knowledge and skills necessary to succeed in today’s digital world.
07
How can I request a personalised tech assessment?
To request a personalized tech assessment, contact our team through our website or phone. We’ll schedule a convenient time to assess your technology needs, evaluate your current setup, and provide tailored recommendations to optimize your tech infrastructure and enhance productivity.
08
What are your pricing plans for individual services?
09
Do you offer complete service packages for individuals?
Yes, we offer comprehensive service packages CGSL offers personalized technology training and education sessions tailored to your individual skill levels and learning objectives. Our training programs cover a wide range of topics, including basic computer skills, advanced software training, cybersecurity awareness, and smart home integration. Whether you're a beginner or an experienced user, our sessions are designed to empower you with the knowledge and skills necessary to succeed in today’s digital world.
10
How can I get in touch with your team for further assistance?
If you have any further questions or need additional assistance, please don’t hesitate to reach out to CGSL's support team. You can contact us through our website contact form, phone, or email. Our friendly and knowledgeable team is here to help with any inquiries, technical issues, or support requests you may have. We’re committed to providing exceptional service and support to ensure your satisfaction and success with our IT consulting and services.